Privacy Policy

Privacy Policy

At Garden Universe, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, [website URL], and engage with our services.

1. Information We Collect

Personal Data

When you interact with Garden Universe, we may collect personal data that you voluntarily provide, including but not limited to:

  • Contact Information: Name, email address, phone number, and postal address.
  • Payment Information: Credit/debit card details, billing address.
  • Account Details: Username, password, and preferences.
  • Purchase History: Records of products purchased and transaction details.

Non-Personal Data

We also collect non-personal data automatically as you navigate our site:

  • Usage Data: Pages visited, time spent on the site, and navigation patterns.
  • Device Data: IP address, browser type, operating system, and device information.

2. How We Use Your Information

Garden Universe uses your information for the following purposes:

  • Order Processing: To manage and fulfill your orders, process payments, and deliver products.
  • Customer Service: To respond to inquiries, provide support, and improve our services.
  • Marketing: To send promotional offers, newsletters, and other communications you have opted into.
  • Personalization: To tailor content and recommendations based on your preferences.
  • Analytics: To analyze site usage, trends, and improve website functionality.

3. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your information with:

  • Service Providers: Companies that provide services on our behalf, such as payment processors, delivery services, and marketing platforms.
  • Legal Obligations: Authorities or legal entities when required to comply with the law, legal proceedings, or to protect the rights and safety of Garden Universe.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small files placed on your device that help us understand how you use our site. You can manage your cookie preferences through your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, no data transmission over the Internet is entirely secure.

6. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have rights regarding your personal data, including:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Request corrections to any inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data, subject to certain conditions.
  • Objection: Object to the processing of your data for marketing purposes.
  • Restriction: Request restriction of processing under certain circumstances.

To exercise these rights, please contact us at [contact email].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

Garden Universe reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Garden Universe
Garden Universe
Kirkwood,
Felthorpe Road,
Attlebridge,
Norfolk,
NR9 5TF


[Email Address]
[Phone Number]